Welcome to Eagle Eye Reviews (“Company,” “we,” “our,” or “us”). By using our services or website, you agree to the following Terms & Conditions.
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1. Services
Eagle Eye Reviews provides marketing and automation services designed to help businesses generate more 5-star Google reviews, manage their online reputation, and improve visibility.
We do not guarantee specific results, including the number of reviews or increase in revenue.
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2. Client Responsibilities
By using our services, you agree to:
•Provide accurate and complete information
•Maintain access to necessary platforms (e.g., Google Business Profile, CRM systems)
•Deliver quality service to your customers
Results depend in part on your business operations and customer satisfaction.
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3. Payments
For paid services:
•Payments are due as agreed upon (monthly or one-time)
•Payments are non-refundable unless otherwise agreed in writing
•Failure to make payment may result in suspension or termination of services
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4. No Guarantee of Results
While we aim to improve your online presence and generate more reviews, we cannot guarantee:
•A specific number of reviews
•Increased rankings on Google
•Increased revenue or leads
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5. Access & Permissions
You agree to grant necessary access to platforms such as:
•Google Business Profile
•CRM systems (e.g., Jobber)
We will only use access to perform agreed services.
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6. Data Usage
We may use customer contact data provided by you solely for the purpose of delivering our services (such as sending review requests).
We will not sell or misuse your data.
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7. Cancellation
You may cancel services at any time unless otherwise agreed in a contract.
No refunds will be issued for services already rendered.
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8. Limitation of Liability
Eagle Eye Reviews is not liable for:
•Loss of revenue
•Business interruptions
•Platform issues (Google, SMS delivery, etc.)
Our liability is limited to the amount paid for services.
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9. Third-Party Services
Our services rely on third-party platforms (e.g., Google, Stripe, GHL). We are not responsible for outages, changes, or policies of these platforms.
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10. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any changes.